Store Policy
Customer Care
It is the policy of the Virginia Black Business Directory (VABBD) to provide our customers
with the highest level of customer service. We are committed to exceeding our customers’ expectations by providing them with timely, professional, and courteous service.
​
We will work diligently to resolve any issues or concerns that our customers may have promptly and efficiently. Our goal is to build long-term relationships with our customers based on trust, respect, and confidence.
​
To ensure that we provide the best possible service to our customers, we have developed the following customer service guidelines:
​
• We will always be professional and courteous when interacting with our customers.
• We will promptly respond to all customer inquiries and requests.
• We will keep our customers informed of any changes or updates that may affect them.
• We will take the time to understand our customers’ needs and expectations.
• We will do everything we can to exceed our customers’ expectations.
​
If you have any questions or concerns about our customer service policy, please contact us at info@vabbd.com
​
Customer service is important to us, and we want to make sure that we are providing the best possible service. If you have any internal suggestions on how we can improve our customer service, please share them at info@vabbd.com
Privacy & Safety
The VABBD may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. The VABBD may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future products that may be offered.
The VABBD does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.​
Wholesale Inquiries
If you would like to purchase books in a quantity of 20 or more, please email info@vabbd.com
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments